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Notes on agents that do the work

Thinking on workplace AI, context, and trust from the team building silahq.

Why the next wave of AI is agents that take action

Summaries were the demo. The real shift is software that does the work — filing tickets, paging on-call, and moving deals forward on its own.

An agent is only as good as what it knows about your company. Here's how we think about grounding agents in real, living context.

When software can take action, permissions and approvals stop being a feature and become the product. A look at our approach.